Help and support lines provide free anonymous help if you need to confide in an expert or are experiencing a difficult situation. The lines are available 24/7 or in a specific time window and you can contact them via phone, email, chat, or in person. The help and support lines are operated by non-profit organisations, as well as state and municipal institutions.

The most important help lines:

Contact

In case you are aware of any other help lines that are not listed, please email us via email.

  • Homeless Accommodation and Shelters

    Go to website
  • The City Streetwork Team

    Go to website